SUMATUS On-Shelf Availability
Using our AI software to track sales and inventory balances, brick-and-mortar retailers can identify and fix in-store operational issues, improve On-Shelf Availability and Visibility, and restore sales up to 2%.
Check our new video about OSA!
Problem
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The average worldwide Out of Stock (OOS) rate in retail is about 8.3% and it is reason for the loss of around 4% of sales.
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About 25% OOS events are caused by shelf OOS, when the product was actually in the store, 47% events are caused by not accurate demand forecasting and ordering, 28% events are caused by other factors - mainly suppliers.
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The level of coincidence of actual and accounting stock balances is 35–45% of cases. Presence of "phantom inventory" is the major contributor to 47% store ordering root cause.
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Shoppers encounter stock outages, empty shelves, price confusion, and other similar obstacles to purchase in as many as one in three shopping trips.
in-store operational Issues sumatus targets​
Phantom inventory
Accounting system includes products which are not in the store
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Product in store, but not on shelf
Products are still in backroom after receipt, or shelf replenishment is late during the day
Products not appropriate for sale
Timely not written off damaged and expired products which are in the store and accounting system
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Shoppers don’t see product
Products are hidden under other products, or products in small quantities are hidden on the back shelves
Price mismatch
One price on the price tag – the other on cash register’s check, or missing price tag on the shelf
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Promo late start
Missing promo products or missing promo price tag
How it works​
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The machine learning algorithm every day analyses sales and stock balances of each SKU in each store and identifies in-store operational issues.
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Store personnel daily receive prioritized alerts to act on specific list of problematic items.
Why choose our solution​​
Loyal shoppers
Higher on-shelf availability. The solution ‘attacks’ half of root causes
Accurate orders
Stock balances are corrected in the system. Perfect add-on application to demand forecasting and ordering tools
Restore sales up to 2%
Timely identified in-store operational issues are fixed
Integration in 1 week
Integration with retailer’s systems is quick and easy. Solution payback is observed immediately
Happy employee
Timely, specific, prioritized alerts
Price starts from 1 euro
Day per store